The Basics

What is pet insurance?
Pet insurance can help save you money on unexpected vet bills. It reimburses you a percentage of covered costs after you pay for services from your veterina...
Tue, Jun 14, 2022 at 11:47 AM
How does pet insurance work?
It’s simple! You just pay your vet as you normally would. Then, you submit our simple claim form along with your vet receipts via email, mail, fax, or our o...
Wed, Sep 21, 2022 at 1:05 PM
How much does pet insurance cost?
The monthly premium is different for everyone as it is based on zip code, breed, gender and age. But don’t worry! You can customize your plan options so you...
Wed, Sep 21, 2022 at 1:08 PM
Can I keep my vet?
Yes, you can take your pet to any licensed vet in the U.S. or Canada, including specialists and emergency care providers. 
Wed, Mar 16, 2022 at 3:53 PM
Is my pet too old for pet insurance?
No, we never deny coverage to a dog or cat based on their age or breed. 
Wed, Mar 16, 2022 at 3:53 PM
Will my coverage ever be dropped?
We will not drop your coverage due to filing claims.
Wed, Mar 16, 2022 at 3:54 PM
How long is my quote valid?
Quotes are subject to change and not guaranteed. To secure your quote, complete your policy purchase.
Wed, Mar 16, 2022 at 3:54 PM
What is the refund policy?
We offer a 30 day free look period.  This will give you plenty of time to read through your policy documents and decide if the policy is right for you and y...
Wed, Mar 16, 2022 at 3:54 PM