Pre-approval requests can be made to determine if your pet’s condition(s) may or may not be eligible for coverage. If your pet has a condition and you would like to know if it would be eligible for coverage before considering treatment, please email us at claims@prudentpet.com and include a completed pre-approval form along with a copy of your pet’s complete medical history and hospital estimate.  Once reviewed, we will email you a pre-approval determination form with the results of our review.  ***PLEASE NOTE:  It can take anywhere from 2 to 4 weeks for our Claims Department to complete a Pre-approval request.