Pre-existing conditions are conditions that started before your pet’s policy effective date. Conditions are also considered pre-existing if they appear duri...

Exclusions are conditions and procedures not covered in your plan. For example, a cosmetic procedure for your pet would not be covered and is considered an ...

Hereditary and congenital conditions are ailments and illnesses common to certain breeds. Often, these don’t show up until later in your pet’s life. Dependi...

A waiting period is the time between your policy effective date and when your pet’s coverage begins. Your pet insurance policy has a 5-day waiting period fo...

The reimbursement percentage is how much money you get reimbursed after you submit your claim. Covered claims will be paid less the co-pay and annual deduct...

A deductible is the amount of money you pay out of pocket before we will reimburse you for your vet bills. Usually policies with higher deductibles will cos...

An annual policy limit is the maximum dollar amount your pet insurance company will reimburse you in any given policy period. For example, if you have a one...

There is a 5 day waiting period for accident coverage and a 14 day waiting period for illness coverage. There is also a 6-month waiting period for all knee ...

Coverage depends on the plan you choose. Most plans cover accidents and illnesses, but you can also select an accident-only plan. Accident coverage includes...