24/7 Vet Chat Benefits

  • Unlimited sessions for ALL policyholders.

  • Our policyholders can connect with a real Veterinarian live, 24 hours a day, 7 days a week, 365 days per year through their pet portal.

  • Contact a vet anytime day or night, 24/7 even on holidays when vet offices may be closed 

  • Ask questions or get advice for Rx medication dosages, medical issues, nutrition/diet, training tips, behavioral issues, etc. – anything! 

  • These veterinarians are not affiliated with any vet office – you know you’re getting an unbiased opinion.

  • You can upload videos and photos to help vets understand your pet’s issue.

  • Don’t have to wait to be seen (vets are rather busy due to covid right now). 

  • Don’t have to travel to your vet if it’s not necessary. 

  • You can review all conversations you have with the vets – which helps if you forget or need to share with your pet’s regular physician/vet.  This can be found in the customer portal in “Conversations” 


Remember: they cannot prescribe or renew any medication. However, they can walk you through administering it, dosage recommendations, etc.